top of page

London - The Britannia International Hotel (Ratings: 3/5)

The Britannia International Hotel, located in Canary Wharf, London, offers a mix of city and river views, with a variety of dining options. It is a glass-fronted building situated close to major business districts and public transportation.


Website Ratings:

Google: 3.2/5

TripAdvisor: 3/5

Expedia: 6.2/10

Booking .com: 5.7/10


Booking at an attractive price: Click Here


"This image is for illustrative purposes only and may not accurately represent the actual location."


Main Positive Reviews:

Great Location: Close to Canary Wharf and public transport, making it convenient for business and leisure travelers.
Scenic Views: Many guests appreciated the city and river views from their rooms.
Cozy Rooms: Generally, the rooms are described as comfortable and very clean and tidy.
Value for Money: Relative to other hotels in the area, it is considered affordable.
Diverse Dining Options: Multiple restaurants and bars within the hotel offer a variety of cuisines.
Services: The check-in services were good and efficient, and the staffs were very friendly.

Main Negative Reviews:

Outdated Decor: Many guests commented on the need for renovations and updates to the hotel's interior.
Cleanliness Issues: Reports of unclean rooms and common areas were frequent.
Poor Wi-Fi: Limited and unreliable internet access was a common complaint.
Service Quality: Mixed reviews on staff friendliness and efficiency, with some guests experiencing poor service.
No Windows in Some Rooms: Some rooms lack windows, making them feel closed off.
Lack of Air Conditioning: Rooms without air conditioning or proper ventilation were mentioned, especially problematic during warmer months.
Old Beds and Hard Mattresses: Complaints about uncomfortable, old beds and hard mattresses were frequent.
No Refrigerator in Rooms: The absence of a refrigerator in the rooms was inconvenient for many guests.
Overpriced for Quality: Many felt that the prices did not match the quality of the amenities and services provided.
Unfriendly Reception Staff: Reports of unfriendly and unhelpful reception staff were noted.
Towel Service Issues: Instances where towels were not changed for up to 5 days were reported.

Overall Analysis

Cost: Tripadvisor: approx. £58 - £64 per night


The Britannia International Hotel offers an affordable stay in a prime location in Canary Wharf, London. While it boasts spacious rooms and scenic views, the hotel is often criticized for its outdated decor, cleanliness issues, and lack of modern amenities such as air conditioning and reliable Wi-Fi. Service quality and noise levels are also areas of concern, with additional complaints about room pricing not matching quality, unfriendly staff, and insufficient room amenities like refrigeration and towel service.


Is it Worth Visiting:

If you prioritize location and affordability over luxury and modern amenities, this hotel could be a suitable choice. However, if cleanliness, updated facilities, and friendly service are important to you, it might be worth considering other options.





Comments


bottom of page