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New York - Grayson Hotel - The Unbound Collection by Hyatt (Ratings: 4.4/5)

The Grayson Hotel, part of the Unbound Collection by Hyatt, is a newly built luxury hotel located in Midtown Manhattan, New York. Officially opened in November 2022, it features 293 guest rooms and 3 junior suites, blending industrial and refined design elements. The hotel is situated at 30 West 39th Street, close to Bryant Park and other iconic New York City landmarks. It offers a polished atmosphere, complete with a Mediterranean restaurant, rooftop bar, fitness center, and terrace, providing both comfort and style in the heart of the city.


Website Ratings:

Google: 4.3/5

TripAdvisor: 4.5/5

Expedia:9.2/10

Booking: 8.4/10


Highlights:

  1. Location: Situated in Midtown Manhattan, the hotel is close to Bryant Park, Times Square, and other major attractions.

  2. Modern Design: Combines industrial and refined aesthetics, paying homage to New York’s history while offering modern luxury.

  3. Dining: Features a Mediterranean restaurant and a rooftop bar with stunning views of the New York City skyline.

  4. Amenities: Includes a fitness center, free Wi-Fi, room service, and a terrace for relaxation.

  5. Rooftop Bar: Popular for its views and ambiance, offering a chic spot to unwind after a day of exploring.


Booking at an attractive price: Click Here



"This image is for illustrative purposes only and may not accurately represent the actual location."


Main Positive Reviews:

Excellent Location: Many guests loved the central location, close to Bryant Park, Times Square, and public transportation.
Stylish Design: The hotel’s blend of industrial and refined design was frequently praised, with visitors noting the attention to detail in the decor.
Cleanliness: Numerous reviews highlighted the cleanliness of both the rooms and common areas, noting that the hotel is well-maintained.
Comfortable Rooms: Guests appreciated the spacious, comfortable rooms with modern amenities like smart TVs and luxurious bedding.
Friendly Staff: Many visitors commended the hotel staff for being polite, helpful, and attentive to their needs.
Great Rooftop Bar: The rooftop bar was a favorite among guests, offering great views of the city and a relaxing atmosphere.
Quiet Despite Central Location: Despite being in the heart of Midtown Manhattan, several reviews noted that the hotel was surprisingly quiet and offered a peaceful retreat.
Efficient Check-in: The check-in process was frequently described as smooth and quick, adding to the overall positive experience.
Breakfast: Some guests mentioned the breakfast was very good and delicious.
Value for Money: Many guests felt that the hotel offered good value for its central location and luxury amenities compared to other nearby hotels.

Main Negative Reviews:

Small Room Size: Several guests felt that the rooms, while stylish, were smaller than expected, especially for the price.
Inconsistent Service: Some visitors reported inconsistent service from the staff, with a few citing issues with slow responses or lack of attentiveness.
Noise from Rooftop Bar: A few guests mentioned that noise from the rooftop bar could be disruptive, especially for rooms located on higher floors.
Noise from Air-Con: Some visitor mentioned the noise from air-conditioning/heater in the room.
Elevator Wait Times: Some reviews pointed out that the hotel’s elevators were slow, leading to long wait times during peak hours.
Room Temperature Control Issues: A number of guests had complaints about the air conditioning system, reporting that it was difficult to control the room temperature.
Pricey for What You Get: Some guests felt that the hotel was a bit overpriced given the room size and lack of certain amenities, such as a pool or spa.
Lack of View from Some Rooms: While the rooftop bar offers great views, some rooms were described as having poor views, facing walls or other buildings.
Limited Room Service: A few reviews mentioned that the room service menu was limited and the service itself was slow at times.

Overall Analysis

Cost: USD: $266 - $378 per night (based on average rates from various booking platforms).


The Grayson Hotel offers a luxurious, chic experience in the heart of Midtown Manhattan, making it an excellent choice for travelers who want to be close to major attractions like Bryant Park and Times Square. The rooftop bar and stylish design are standout features, providing a unique blend of industrial and modern aesthetics. While the rooms can be on the smaller side and there are some minor service issues, the majority of guests praised the hotel’s cleanliness, comfort, and central location.


For those seeking a high-end boutique hotel experience with a modern twist, the Grayson Hotel is well worth considering. However, it may not be the best option for travelers who prioritize larger rooms or require extensive amenities like a spa or multiple dining options.



Is it Worth Visiting:

Worth staying if you value location, design, and a luxury boutique atmosphere.





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